Updated 26 August 2020
1. Are the September exams going ahead?
Yes, we are currently working alongside our exam delivery partners in preparation for delivering the upcoming September exam session in as many countries as possible.
2. Are all September’s exams being run in ACCA exam centres?
No, due to the ongoing impact of the Covid-19 pandemic we have made the decision in a number of countries to offer the exam contingency option of remotely invigilated exams initially piloted in July.
More information on September’s remote exams, including countries affected, can be found in the remote exams section of our website by clicking here.
A dedicated set of remote exam FAQs can be found here.
3. If there is a change in situation prior to the exam session, how will students be kept notified?
We’ll provide any key exam session updates, including unavoidable cancellations, via email. Please ensure you check the email account for the email address recorded on your ACCA account frequently for any updates.
You can check your registered email address by logging into your myACCA account and clicking My Details, then selecting Contact Details. Please ensure your email address is kept updated.
4. What is the September exam session timetable?
The September exam session will begin on 7 September as originally scheduled. The September exam timetable for centre-based exams can be found here.
5. With living in Covid-19 as the new normal, how ACCA exams are organised in mainland China?
Our primary concern is to ensure the health and safety of our candidates and test day staff. Therefore, ACCA and the British Council have been closely following the development of COVID-19 in Mainland China and relevant policies and guidance from the local authorities in order to conduct ongoing and careful evaluation on our exams arrangements at different test venues and make adjustments where necessary. As ACCA’s strategic partner in exams administration, the British Council has developed detailed, robust exams administration procedures and precaution measures compliant with relevant requirements in various aspects, such as precondition for exam delivery, exam venue set-up, exam venues’ ventilation and sanitisation, temperature check, personal protection, and epidemic prevention supplies etc. In addition, all test venue partners have been in close liaison with respective local authorities to satisfy the requirements in hosting ACCA exams, such as event information logging and reporting.
6. What if wearing a face mask is mandatory at my exam centre but I am unable to wear one due to an underlying health condition?
Any students in this situation must notify ACCA of their exemption prior to the exam via firstname.lastname@example.org, so that we can check with your exam centre if it is possible to permit access without wearing a mask.
7. Will I be allowed to wear a face visor during my exam?
Yes, students will be permitted to wear a face visor during their exam, where local government guidance permits this.
8. Will my temperature be taken at the exam centre on the day?
All students should be aware that as a high temperature is one of the most common symptoms of Covid-19, your temperature may be taken before you are granted access to the exam hall on the day.
9. What date will I be able to amend my September exam entry until?
Students were able to make exam entry amendments until their standard entry deadline, which has now passed. More information on the various standard entry deadlines for September can be found by clicking here and navigating to the September section.
10. What if I am unable to attend the September exam?
Any students in this scenario should follow the standard exam withdrawal process as per the guidance found here in the main exams FAQs, titled: ‘What happens if I enter an exam and then can no longer take it?’.
This includes any students unable to attend due to a clash with their school / university exam timetable, or due to an unexpected change in their exam location.
If you are unable to attend due to Covid-19, please submit your request with supporting documentary evidence, which may include a medical letter, relevant screenshot of a health tracing app, information of a high risk area impacting your exam attendance plans or other.
The September withdrawals deadline is 20 September.
11. What if I’ve been allocated to a different exam centre from that chosen by me, and the allocated exam centre is not suitable?
Where entries exceed the capacity at any particular centre it may occasionally be necessary for ACCA to transfer candidates to another centre. In such instances ACCA reserve the right to transfer candidates to the nearest alternative centre.
As per ACCA’s exam entry terms and conditions, ACCA reserves the right to cancel or reschedule exams without prior notice and to amend or alter published exams, fees and exam venues.
12. When will September exam attendance dockets be released?
Exam dockets were released on 24 August, with students being notified of their availability via email.
13. What if the exam booking details on my docket are different to those held on the exam planner, which one will be correct?
The exam attendance docket provides students with the final exam booking details each session and should be used by students as confirmation of their exam time/date and address.
If your exam booking details change for any reason after dockets have been released, we will update you via email and provide your new booking details. You should then download a new copy of your docket and take it to your exam.
14. Where can I go for further information?
If you have any further questions then please contact us at email@example.com.
您可以通过登录您的myACCA账户，点击“My Details”，然后选择”Contact Details”来查看您注册的电邮地址。请确保您的电邮地址有效。
在这种情况下，所有学员都应该按照英文官网上所示的“Students’ FAQs on exams”，遵循标准的考试退考流程，该部分可以查看标题为“What happens if I enter an exam and then can no longer take it?“